Everything you need to know.

We deliver throughout Naples, Golden Gate Estates, Bonita Springs, Estero, Fort Myers, and surrounding areas in Southwest Florida. Extended delivery is available — contact us for a quote.

We recommend reserving your rental as soon as you know your event is definitely happening. Popular dates and items book quickly, especially during peak seasons, so booking early helps secure availability. Please note that paying in full is not recommended unless you are comfortable with rescheduling only. Once your event is scheduled, our team and equipment are fully committed, so refunds are not offered. If plans change, eligible cancellations may receive a raincheck based on our cancellation policy and timing. Booking early with the required deposit is the best way to hold your date while keeping flexibility.

Yes. A deposit is required to reserve your items and event date. Deposits are non-refundable. How much is the deposit? Rentals under $3,000 require a 30% deposit Rentals $3,000 or more require a 50% deposit And also yes. Small reduction changes requested by the next business day may qualify for a price adjustment. Large reductions (30% or more of total) are not eligible for credits. Additions are welcome up to 2 days before your event, subject to availability. Requests made after that timeframe may not be possible.

If you need to cancel, please try to contact us before 5:00 PM, 2 days before your event. The remaining balance is automatically charged at 5:00pm that day. Cancelations have a raincheck of the deposit amount only. If you cancel after auto draft day, you forfeit the remaining amount charged. We do not issue refunds. All payments made are applied according to this policy. Please note that rainchecks are not issued, regardless of our cancellation policy, if an event cannot proceed due to last-minute insurance or venue requirements, approvals, or changes that were not communicated in time. These situations fall outside of our cancellation policy and are treated as a cancellation without eligibility for raincheck or refund. We strongly recommend confirming all venue and insurance requirements well in advance of your event date. We always encourage reaching out as early as possible so we can help where we can.

Yes — delivery, professional setup, and pickup are included with every rental. Our crew handles everything so you can focus on enjoying your event.

Yes, inflatables require a standard 110V outlet within 100 feet. Please note that bigger units may need 2-3 outlets on separate breakers. If power isn't available, we offer generator rentals as an add-on.

If your setup area includes stairs (such as a second floor without elevator access), slopes, uneven ground, or tiered yards, please notify us in advance. These conditions may require additional labor, equipment, or time, and additional setup fees may apply. For setups on dirt or unpaved surfaces, a dirt fee may apply to cover additional post-rental cleaning. When staking is not permitted or ground conditions require alternative anchoring, sandbags, water bags, or barrels may be required and will be added to the rental as needed to ensure safe installation. If there is any uncertainty about site conditions, a site visit may be recommended. Site visits are $100 and, if you proceed with booking, the site visit fee will be applied toward your deposit. Our priority is safety, cleanliness, and a secure setup for your event.

All rentals are full-day rentals, with pickup scheduled for the following day. Deliveries typically take place between 7:00 AM and 12:00 PM on the day of your event. We will send you a more specific delivery window the day before your scheduled delivery. Pickups are generally scheduled for the following morning between 7:00 AM and 2:00 PM. Please note that delivery and pickup windows may vary during holiday seasons or peak periods, and we will always communicate any changes in advance. For larger tent or complex events, delivery may be required one (1) to two (2) days before the event due to logistics, setup time, or permitting requirements. If this applies, we will always communicate with you in advance, typically during the week of your event. If same-day pickup is required, an additional 30% fee applies due to extended staffing and logistics. Our priority is a smooth setup, a great event, and an efficient pickup afterward.

We recommend having an adult familiar with the event layout present at delivery whenever possible. If you’re unavailable, you’re welcome to send photos, written instructions, or coordinate a FaceTime call to show us where you’d like items placed. Please also make sure that power and water (if required) are available at the time of delivery.

Setup areas must be clean, clear, and free of animal waste at the time of arrival. Gates should be unlocked, pets secured, and access to the setup area available. To help ensure a smooth setup, we recommend cutting grass at least two (2) days before your event. This helps avoid additional cleaning fees and ensures the area is ready for installation. If the setup area is not ready or accessible upon arrival, the event may be canceled.

At this time, we no longer offer customer pickup or drop-off services. To ensure a smooth, reliable experience, all rentals are handled through our professional delivery and pickup service. This allows us to maintain proper scheduling, equipment quality, and readiness for your event. A minimum order subtotal of $200 is required. Enhancements such as linens, upgraded seating, or adding a tent are a great way to complete your order and meet the minimum.

All items reserved for your event are prepared, loaded, and scheduled specifically for you. Any items delivered or made available, whether used or not, remain fully billable and are not eligible for refunds, credits, or rainchecks.

Tables and chairs are delivered stacked, unless otherwise arranged, and must be returned clean and re-stacked. Our tables and chairs are commercial-grade plastic rental items and may show normal wear from use. All items are cleaned and sanitized either on site or at our shop prior to delivery. For beach weddings, tables and chairs are placed at the edge where the sand begins, unless a setup fee is requested and paid in advance. All items must be left in the same location and stacked as delivered for pickup. If items are moved or not properly stacked, a restacking fee will apply. Additional fees may also apply for tape residue, coverings left on items, or failure to re-stack.

Please let us know in advance if your event will be taking place at a park. Park events often have additional requirements, including generator rentals, same-day pickup, permits, access instructions, and approved anchoring methods. For inflatable safety, water barrels are required for park setups unless the park allows us to stake into the ground. If the park permits staking and you would like to waive the water barrel requirement, Royal Party Rentals must submit a Sunshine 811 utility locate request before setup. Because utility locate requests require processing time, park events that require staking must be booked at least one week in advance. Proof of park approval for staking may also be required. If the event is booked with less than one week’s notice, or if staking approval or utility clearance cannot be completed in time, water barrels will be required and additional fees may apply. For additional park rules, permit requirements, and regulations, please visit your local Parks & Recreation department’s website.